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Terms of Service

Last Updated: December 2024

Welcome to iHope Behavioral Health LLC. By using our website and telehealth services, you agree to these Terms of Service. Please read them carefully.

Services Provided

iHope Behavioral Health LLC provides virtual psychiatric mental health services via telehealth, including:

  • Psychiatric evaluations and assessments
  • Medication management
  • Individual therapy
  • Treatment for anxiety, depression, ADHD, and other mental health conditions

All services are provided virtually through secure telehealth platforms. We do not provide in-person services.

Eligibility

Our services are available to individuals who:

  • Are located in the State of Maryland during telehealth sessions
  • Are 18 years or older (or have parental/guardian consent if under 18)
  • Have access to a device with internet connection and video capability
  • Are not experiencing a psychiatric emergency

Appointments and Cancellations

  • Appointments are scheduled in advance and confirmed via email or phone
  • Please provide at least 24 hours notice if you need to cancel or reschedule
  • Late cancellations or no-shows may be subject to a fee
  • We reserve the right to reschedule or cancel appointments when necessary

Payment and Insurance

  • Payment is due at the time of service unless other arrangements are made
  • We accept major credit cards through our secure payment portal
  • Insurance coverage varies; please verify your benefits before your appointment
  • You are responsible for any amounts not covered by insurance

Telehealth Consent

By using our telehealth services, you acknowledge that:

  • Telehealth involves electronic communication of personal health information
  • Technical difficulties may occasionally interrupt services
  • Telehealth may not be appropriate for all conditions or situations
  • You have the right to withdraw consent at any time

Emergency Services

iHope Behavioral Health LLC does not provide emergency services. If you are experiencing a mental health crisis:

  • Call 911 or go to your nearest emergency room
  • Call the National Suicide Prevention Lifeline: 988
  • Text HOME to 741741 for the Crisis Text Line

Limitation of Liability

While we strive to provide high-quality care, we cannot guarantee specific outcomes. Mental health treatment results vary by individual. iHope Behavioral Health LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

iHope Behavioral Health LLC
Phone: 667-352-6642
Email: ihopebehavioralhealth@gmail.com
Address: 6400 Baltimore National Pike, Suite 170A, Catonsville, MD 21228

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